Privacy Policy

Your privacy matters to us. This comprehensive policy explains how valequrinos collects, uses, and protects your personal information in accordance with Australian privacy laws.

Information We Collect

valequrinos collects various types of information to provide you with our financial modeling platform and related services. We only collect information that's necessary to deliver our educational programs and maintain our platform effectively.

Personal Information

Name, email address, phone number, postal address, and professional details when you register for our programs or contact us for support.

Technical Data

IP address, browser type, device information, operating system, and usage patterns to improve our platform performance and user experience.

Learning Progress

Course completion rates, assessment scores, time spent on materials, and engagement metrics to personalise your learning experience.

Communication Records

Records of your interactions with our support team, feedback submissions, and correspondence to improve our services.

How We Use Your Information

We use your personal information for specific, legitimate purposes related to providing our educational services. Our primary focus is delivering quality financial modeling education while respecting your privacy preferences.

  • Delivering course content and tracking your learning progress through our platform
  • Providing technical support and responding to your inquiries promptly
  • Sending course updates, program announcements, and educational resources you've requested
  • Improving our platform functionality based on user feedback and usage analytics
  • Maintaining account security and preventing fraudulent activities
  • Complying with legal requirements and protecting our legitimate business interests

We never sell your personal information to third parties. Any data sharing occurs only with trusted service providers who help us deliver our educational programs, and they're bound by strict confidentiality agreements.

Data Storage and Security

valequrinos implements robust security measures to protect your personal information. We use industry-standard encryption, secure servers, and regular security audits to safeguard your data against unauthorised access, alteration, or disclosure.

Your information is stored on secure servers located in Australia and may be accessed by authorised personnel for legitimate business purposes only. We maintain detailed access logs and regularly update our security protocols to address emerging threats.

Data retention periods vary depending on the type of information and legal requirements. Generally, we retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You can request information about specific retention periods by contacting us.

Your Privacy Rights

Under Australian privacy laws, including the Privacy Act 1988, you have several important rights regarding your personal information. We respect these rights and provide clear processes for exercising them.

  • Access: You can request copies of the personal information we hold about you, including details about how it's used and shared
  • Correction: If you believe your information is inaccurate or incomplete, you can request corrections through your account settings or by contacting us
  • Deletion: You can request deletion of your personal information, subject to legal requirements and legitimate business needs
  • Portability: You can request your data in a structured, commonly used format for transfer to another service provider
  • Objection: You can object to certain uses of your information, particularly for marketing purposes
  • Restriction: You can request that we limit how we process your information in specific circumstances

To exercise any of these rights, please contact our privacy team using the details provided below. We'll respond to your request within 30 days and may need to verify your identity to protect your privacy.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site usage. These small files help us remember your preferences, maintain your login status, and understand how you interact with our platform.

We use both essential cookies (required for basic site functionality) and optional cookies (for analytics and personalisation). You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect some features of our platform.

Third-Party Services

valequrinos partners with reputable third-party service providers to deliver our educational programs effectively. These partners include payment processors, email delivery services, analytics providers, and cloud hosting services.

All third-party partners are carefully selected and must agree to protect your information according to our standards. We share only the minimum information necessary for them to provide their services, and we regularly review their security practices and compliance with privacy laws.

International Data Transfers

While we primarily store data within Australia, some of our service providers may process your information in other countries. When this occurs, we ensure appropriate safeguards are in place to protect your privacy rights and comply with Australian privacy requirements.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our website at least 30 days before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. The most current version will always be available on our website with the last updated date clearly displayed.

Privacy Contact Information

If you have questions about this privacy policy, need to exercise your privacy rights, or want to report a privacy concern, our dedicated privacy team is here to help.

Email: privacy@valequrinos.sbs

Phone: +61 3 5444 4400

Mail: Privacy Officer, valequrinos
84 Crown St, Wollongong NSW 2500, Australia

Response Time: We respond to privacy inquiries within 5 business days

This privacy policy was last updated on February 15, 2025